Broadband Customer Testimonials | TeraGo Networks

Resources - Customer Testimonial

Edward Dam, Owner, Edward Dam Information Systems Consulting Services
“Everything went extremely well, was completed on the expected schedule and they had 0 down time. From my side as the IT consultant, I had all the information I needed to do the service switch over during the appointed time, and it went flawlessly. The customer is very pleased with the results of this project. This set up was a testament to the skill of your team there at TeraGo. I will not hesitate to recommend your services wherever there is an opportunity."
John Thompson, IT Director, Kitchen Stuff Plus
“Kitchen Stuff Plus first became a TeraGo client five years ago when we opened a site in a location that couldn’t receive DSL service -- going wireless was our only option and TeraGo met our needs. Since then the excellent service they have provided has led us to choose them as the primary network provider for our 12 locations across Canada. In fact, we recently enhanced our relationship even further. We’re currently in the process of upgrading to their VLAN service. This means that TeraGo will now support a managed network which will enable us to share our private data between all of our office locations."
James Pennington - Systems Administrator, US Traffic International Transportation
“The services TeraGo provides to our organization are extremely reliable. US Traffic had originally used our TeraGo services as a provisional back-up service. However, upon recognizing the excellent service, we engaged TeraGo to provide us with a full solution. We now utilize their point-to-point wireless as our primary connection. With the need for constant connectivity, both for our internal users and those connected by VPN, TeraGo has become a provider in which we can trust. I have no reservation about recommending both the services and the staff at TeraGo Networks.”
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Jon G. Storms, IT Manager, City of Pickering
"The City of Pickering has been a TeraGo Networks customer since June 2008. The experience has been positive and has fully met our expectations. TeraGo has provided both exceptional service and value; hence, based on our experience realized to date, I would not hesitate to recommend TeraGo."
Cameron Wright, IT Manager, Sleeman Breweries
“Sleeman first turned to TeraGo to provide wireless Internet access to our Victoria warehouse out of necessity as we needed a backup connection and there was no other option. Since then TeraGo has provided us with such exceptional service that they quickly became the primary connection in Victoria.
Internet access enables a number of business functions including access to our Oracle system. This is a critical application for us so TeraGo’s service has been essential. Their bandwidth is consistently excellent – and much more reliable than any of the wireline providers we have used."
Darren K Gunn, Associate Dealer, Canadian Tire
“We recently moved our high speed internet connection service to TeraGo Networks. Previously we had tried various alternatives which consistently came up short in meeting our required standards. TeraGo was able to provide a solution that gave us a high degree of service level with unmatched speed."
Voytek Michalczyk, IT Manager, Western Fair
“We made the decision to use TeraGo because we were looking for faster Internet access. Speed is of the essence in our business and their fixed wireless network provided us with extremely fast, high capacity bandwidth. In fact, we’re so pleased with the service they provide that we recently upgraded to a larger contract which will help save us money."
Ian Douglas, IT Manager, Tregaskiss
“TeraGo provides rock solid service. They are flexible and detail oriented and have radically simplified our ability to do business."
Andreas Karakas, President & CEO, Innovation Networks
“TeraGo provides reliable service and stellar support. They have a sense of urgency when dealing with an issue which shows me they understand our business needs. That kind of timeliness and commitment to client satisfaction is very hard to find these days.”
Corey Jones, Network Administrator, NCC Electronics
"Not only have we secured a reliable connection at a comparable cost, we have 10 to 12 times more bandwidth. We couldn't be more satisfied. ... I have been very pleased with the high quality of service and support that you have offered our company. Customer service is superb; I call and get an actual person who is willing to give me a few minutes to help me with any question I may have. Sales reps are great at getting answers when you need them. And the updates/forewarning that I receive for regular maintenance is unheard of from others ..."

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